You may request your return from “Contact us” or by sending an email to firstname.lastname@example.org indicating order number, item's code and reason for return (discretionary)
Once the procedure is completed you will receive an email with the shipping label to be attached to the box.
Return items must be shipped within 14 days from delivery, unused and with intact labels.
Furthermore, items must be shipped with original packaging, considered to be integral part of product, so that it's properly protected during carriage.
Return request may be done exclusively by the person who made the order and the shipping may be only done from the Country in which the order was placed.